- t: 01803 361107
- e: info@torquaycarpets.co.uk
- a: Parkfield House, Teignmouth Road, Torquay. TQ1 4EX
Privacy Policy
Torquay Carpets and Flooring
Effective Date: 11th April 2025
At Torquay Carpets and Flooring, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our website or contact us directly.
1. Information We Collect
We may collect the following types of personal data when you interact with our website:
- Name
- Email address
- Phone number
- Address (for appointments or quotations)
- Any other details you voluntarily provide through our forms or communications
We may also collect limited non-personal data such as IP address and browser type for site performance and analytics.
2. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Arrange appointments and site visits
- Send updates regarding your appointment or service
- Improve our website and customer service
- Comply with legal obligations where required
We do not sell or rent your data to any third parties.
3. Data Storage and Security
We take appropriate steps to secure your data and prevent unauthorised access, including secure data handling procedures and password-protected systems. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
4. Cookies
Our website may use cookies to enhance your browsing experience. These cookies help us understand how visitors use the site and may assist with functionality like form submissions or remembering preferences.
You can control cookies through your browser settings at any time.
5. Third-Party Services
We may use third-party tools or platforms (e.g., booking systems, email services) to manage communication and appointments. These providers are bound by their own privacy policies and are expected to uphold data protection standards.
6. External Links
You have the right to:
- Request access to the personal data we hold about you
- Ask for corrections or updates to your information
- Request deletion of your data (where applicable)
- Withdraw consent where we rely on it
To exercise any of these rights, please contact us using the details below.
7. Changes to This Policy
We may update this privacy policy from time to time. The most current version will always be available on our website with the effective date clearly noted.
8. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us:
Torquay Carpets and Flooring
telephone: 01803 361107
email: info@torquaycarpets.co.uk
address: Parkfield House, Teignmouth Road, Torquay TQ1 4EX
Warranties
Stain and Wear Warranty.
All flooring products we sell come with a Stain warranty or Wear warranty or Both.
To see our great selection call into our showroom today, or phone 01803 361107
Big name designer brands available
We offer a range of flooring options, from budget-friendly choices to mid-range and trusted designer brands, ensuring you get the perfect fit for your needs.
Torquay Carpets & Flooring Store
C/O Tyrone
Parkfield House
Teignmouth Road
Torquay TQ1 4EX
Phone: 01803 361107
Email: info@torquaycarpets.co.uk
Information
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